Below the password text box, select I forgot my password. Follow the steps to reset your password.įor more info, see Reset a forgotten Microsoft account password. If there are multiple accounts on the computer, choose the one you want to reset. On the sign-in screen, type your Microsoft account name if it's not already displayed. Reset your Microsoft account password you use to sign in to your computer To see your device name, right-click Start, select System, and scroll to the Device specifications section. If the device name is the same as your account name, you can create a new administrator account, sign in as an administrator, and then rename your PC (when you view your device name, you can also rename it). I'd bet that even though the keylogger link is missing it is still a fake mail and your account is not actually banned.Note: If you don't see security questions after you select the Reset password link, make sure your device name isn't the same as your local user account name (the name you see when you sign in). Yet it has never been locked by Blizzard. So the email is out there and I suppose people are trying to login on my account all the time. So why would they lock your account? I get quite a lot of keylogger links sent to my WoW email. If I use my VNP (which is based in a different country) I only have to reenter my authenticator code, I don't get any emails from Blizzard.Īlso the email says that the login attempt was unsuccessful. You just have to answer your secret question or provide a CD key.Doesn't happen for me. This is nothing to worry about, and happens every single weekend to me when I play at my girlfriends house. This happens everytime when your IP-range changes (usually because you use a different internet provider, for example because you logged in at a friend's house or used a cell phone for internet tethering).Īs you wrote, you did not log in for months, so maybe Blizzard deletes the old ip-ranges after a time, your provider changed them, or you did simply change your internet provider. I got the exact same message 5 days ago, and have been playing every day prior and every day since from the same PC. It means someone somewhere has your password, and tried to log in, only to find the authenticator and was unable to do so. Wat do you think happened?This doesn't mean they got past your authenticator. I changed my password to be on the safe side and i'll see how badly i've been "hacked" when SoO comes out :P I'm guessing it's just some bot trying to brute force it's way into players accounts, which Blizzard then locks to stop any more wrong password attempts. My password wasn't changed and there's no way they're getting into your account without your authenticator either. The cynic in me makes me think that Blizzard wants me to re-sub to check and see if stuffs been stolen, but i'm not doing that. ![]() Wat do you think happened?Same thing happened to me about 2 days ago, the day after my account run out of subscription time. No hoax.īefore we all start laughing, I want you to realize the following: The url's really refer to the protected website. According to Blizzard the only way to "hack" an authenticator code is to use a Man-in-the-Middle attack, which basicsally steals your code the moment you try to use it and redirects the user to a fake server, while the hacker empties your pockets.Ī few days ago, I received the following email. ![]() I have not logged into my account for months. The authenticator is on a phone that I am currently not using. we all start laughing, I want you to realize the following: While no means of account security is guaranteed, every precaution you take to secure your computer and account adds another layer of defense. Please take a few moments to review the safety tips we’ve posted at. If you discover any in-game items missing upon login, please contact Customer Support ( ) so we can assist you. ![]() Follow this link to set up a new password: In order to further protect your account, we have reset your password. Specifically, we recorded a login attempt from an unfamiliar location, suggesting that your login information may have been used by an unauthorized third party. Blizzard has locked account due to a security issue with the account.
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